Data Analyst

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Tech Jobs

Description:

Role Focus: Customer Service & Operations Data Analysis 

Responsibilities:

• Collect, clean, and analyze customer service and call center data
• Use Excel for data processing, reporting, and basic visualizations..
• Track and monitor key operational metrics such as call volume, issue categories, resolution time, and response rates.
• Identify trends and generate insights to support operational and service improvement decisions.
• Prepare clear summaries and reports for stakeholders.

Qualifications and Requirements:

• Strong proficiency in Excel (formulas, pivot tables, data handling).
• Solid analytical and logical thinking skills.
• Ability to translate data into clear, actionable insights.
• Strong interest in understanding business and operational performance through data.

Method Of Application

Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.

APPLY HERE

Deadline: Not Disclosed

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