Nigeria
Job Title: Remote Virtual Assistant / Account Service Manager
Company: Redberry Insurance
Location: Remote
Employment Type: Full-Time or Part-Time (Flexible)
About Redberry Insurance
Redberry Insurance is a fast-growing, client-focused insurance agency committed to delivering exceptional service and personalized coverage solutions. We pride ourselves on responsiveness, attention to detail, and building long-term relationships with our clients.
Job Overview
We are seeking a highly organized, proactive Virtual Assistant / Account Service Manager to support daily operations and provide outstanding service to our clients. This role is ideal for someone who thrives in a remote environment, communicates clearly, and can manage multiple priorities efficiently.
Responsibilities:
- Serve as a primary point of contact for client service requests
- Manage client accounts, including policy updates, renewals, and documentation
- Respond promptly to emails, calls, and client inquiries
- Assist with quoting, applications, and policy processing
- Maintain accurate records in CRM and agency management systems
- Follow up on leads, renewals, and outstanding tasks
- Coordinate with carriers and internal team members
- Handle administrative tasks such as scheduling, data entry, and reporting
Qualifications:
- Previous experience in insurance
- Experience as a virtual assistant, account manager, or customer service role
- Strong organizational and multitasking skills
- Excellent written and verbal communication
- Tech-savvy (comfortable with CRMs, email platforms, spreadsheets, etc.)
- Ability to work independently and meet deadlines
- Detail-oriented with a strong sense of accountability
Preferred Skills
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- Insurance license (or willingness to obtain)
- Experience with agency management systems (e.g., AMS360, HawkSoft, EZLynx, etc.)
- Sales support or client retention experience
Benefits:
- Flexible remote work environment
- Competitive compensation (based on experience)
- Growth opportunities within the company
- Supportive and collaborative team culture
Job Types: Full-time, Permanent
Pay: From ₦200,000.00 per month
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Disclosed
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