Customer Service Representative – State Farm Agent Team Member

Remote

$50K – $70K (Employer provided)

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Now Hiring: Customer Service Representative – Service with a Sales Edge!
Bilingual (English/Spanish) Preferred

Are you bilingual in English and Spanish and passionate about providing excellent customer service—while also having a knack for sales? We’re looking for a dependable, motivated, and people-focused individual to join our team as a Customer Service Representative.

This role combines the best of both worlds: supporting clients with their insurance needs while identifying opportunities to offer valuable products and services.

Responsibilities:

  • Deliver exceptional service to both English- and Spanish-speaking clients
  • Respond to client inquiries, process policy updates, and ensure high levels of satisfaction
  • Identify client needs and offer appropriate insurance solutions
  • Support retention and growth through cross-selling and account reviews
  • Work collaboratively with the team to meet customer service and sales goals

Qualifications/Requirements:

  • Bilingual: Fluent in both English and Spanish (spoken and written)
  • Strong customer service and communication skills
  • Positive attitude, attention to detail, and a team-player mindset
  • Interest in sales and building client relationships
  • Must hold or be willing to obtain a state insurance license (licensing support is available)
  • Previous customer service or sales experience is a plus

What We Offer:

  • Full-time opportunity with training provided
  • Licensing support for the right candidate
  • Competitive pay with performance-based incentives
  • Supportive team environment with opportunities for growth

If you’re ready to combine your love for helping people with the opportunity to grow in a service-oriented, sales-supportive role, we’d love to hear from you.

Method Of Application

Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.

APPLY HERE

Deadline: Not Disclosed

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