Remote
$16.00 – $17.00 Per Hour (Employer provided)
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience. You will handle inquiries, resolve issues, and assist with product information while maintaining a high standard of customer service.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Assist with order processing, including data entry and cash handling as needed.
- Handle outbound calling to follow up on customer inquiries or provide updates on services.
- Maintain detailed records of customer interactions and transactions in our database.
- Collaborate with team members to improve processes and enhance client services.
- Utilize Microsoft Office applications for reporting and communication purposes.
- Demonstrate effective phone etiquette and strong communication skills during all interactions.
Requirements:
- Proven experience in customer service or client support roles, preferably in a call center environment.
- Strong computer skills with proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills; bilingual or multilingual abilities are a plus.
- Ability to analyze customer needs and provide effective solutions promptly.
- Experience with sales techniques is advantageous for upselling products or services.
- Strong typing skills with attention to detail for accurate data entry.
- A positive attitude, patience, and the ability to work under pressure while maintaining professionalism. If you are passionate about helping others and have the skills necessary to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative!
Job Type: Contract
Pay: $16.00 – $17.00 per hour
Expected hours: 40 per week
Work Location: Remote
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Disclosed
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