Law Office of Carlos D. Martinez, LLC
We are looking for an experienced Customer Support Specialist to join our team. The successful candidate will provide excellent customer service and technical support to our clients, troubleshoot customer issues, and ensure customer satisfaction.
Responsibilities:
- Respond to customer inquiries via phone, email, and other communication channels
- Identify customer needs and provide appropriate solutions
- Maintain records of customer interactions, transactions, and comments
- Create and maintain customer accounts
- Collaborate with other departments to resolve customer issues
- Monitor customer feedback and provide recommendations for improvement
Requirements/Qualifications:
- Bachelor’s degree in a related field or equivalent experience
- Minimum 2 years of customer service experience preferred
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- Strong problem-solving and conflict-resolution skills
- Excellent time management skills and ability to multitask
- Positive and professional attitude
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Disclosed
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