Remote
$17.00 – $20.00 Per Hour (Employer provided)
Ready to turn your skills into serious earnings this tax season? We’re looking for reliable, motivated, and self-driven individuals to deliver outstanding customer service for our tax-related products and services. No Tax experience required!
Fully remote, highly flexible, and performance-driven — this opportunity is perfect for those who want to create their own schedule, work from anywhere, and get rewarded for every minute they’re helping customers.
Pro tip: If you already know someone from Agents Only, reach out and ask for their referral to get your application moving even faster!
Why You’ll Love This Gig
- Competitive Pay: Earn an average of $17/hour, with top 10% performers making up to $20/hour.
- Tax Day Bonus: Work on October 15, 2025 (Tax Day) to qualify for extra bonuses & training incentives.
- Flexible Hours: Pick the times that work for you — full-time or part-time.
- Referral Incentives: Earn extra cash for bringing in other great agents.
- Remote Freedom: Work from the comfort of your home.
- Self-Paced Training: Learn at your own speed and be ready to hit the ground running.
Responsibilities:
- Provide friendly and professional phone support (with some video support – less than 15%) to help customers with their tax filing process.
- Troubleshoot sign-in issues, e-file rejections, refund status questions, and other common concerns.
- Share links to relevant TurboTax support articles to guide customers to quick solutions.
- Keep your PC optimized for smooth operations and take ownership of scheduling mentoring sessions for performance improvement.
- Maintain a positive, professional tone — even during high-demand periods.
We’re Looking For Agents Who Are
- Reliable: Show up when you commit, especially during peak season. Requires minimal to no supervision.
- Proactive: Take initiative, own your learning, and ask for help when needed.
- Engaged: Embrace new tools, give feedback, and adapt to evolving systems.
- Collaborative: Communicate well with support and peers.
Perks & Pay Structure
- Pay-per-Talk-Time: $0.34–$0.40/minute (average $17–$19/hour).
- Top Performer Bonus: Extra extra during Surge hours!
- Training Bonus: Training is unpaid but you’ll get $200 for completing training on time & working on Tax Day.
- Referral Incentives: Earn for every successful referral.
Requirements:
- OS: Windows 11 (Desktop or Laptop)
- RAM: 8GB
- Internet: Minimum 25 Mbps speed
- Wired internet connection
Equipment: USB headset & working camera
Job Types: Full-time, Part-time
Pay: $17.00 – $20.00 per hour
Benefits:
- Flexible schedule
- Referral program
- Work from home
Work Location: Remote
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Disclosed
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