Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, ensuring client satisfaction, and effectively managing inquiries through various communication channels. This role requires strong communication skills, a customer-focused mindset, and the ability to handle multiple tasks efficiently.
Duties
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information regarding products and services, assisting customers with their needs.
Manage outbound calling efforts to follow up on customer inquiries and promote services.
Maintain detailed records of customer interactions and transactions using data entry skills.
Utilize Microsoft Office applications to prepare reports and documentation as needed.
Handle cash transactions accurately and efficiently when required.
Collaborate with team members to improve service delivery and enhance client satisfaction.
Analyze customer feedback to identify areas for improvement in service quality.
Experience
Requirements:
Previous experience in a call center or customer service environment is preferred.
Bilingual or multilingual capabilities are highly desirable, especially in English and other languages.
Strong typing skills with proficiency in data entry tasks.
Excellent phone etiquette and communication skills are essential for effective client interaction.
Familiarity with sales techniques is a plus, as well as experience in client services.
Basic computer skills are necessary, including proficiency in Microsoft Office applications. If you are passionate about providing outstanding customer service and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity!
Job Types: Full-time, Part-time, Contract
Pay: Up to $350.00 per hour
Expected hours: No less than 10 per week
Benefits:
Flexible schedule
On-the-job training
Professional development assistance
Referral program
Work from home
People with a criminal record are encouraged to apply
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Disclosed
Stay updated on job opportunities! Join our WhatsApp and Telegram Job Alert Groups:
Job search assistance
Freelance job listings
JobHorizon Whatsapp
JobHorizon Telegram
Disclaimer: Gistmox Job Banks is an independent platform dedicated to providing information about job openings. We are not affiliated with, nor do we represent, any company, agency, or agent mentioned in the job listings. Please refer to our Terms of Services for further details.