Virtual Assistant Customer Service, Entry-Level

Job Details

Salary: 33,280 – 39,520 USD Year

Equivalents: Monthly: 2,773 – 3,293 | Hourly (approx.): 16.00 – 19.00

Location: Remote

Job Type: Full Time, Part Time

Experience Level: Entry Level

Category: Customer Service, Entry-Level, No Experience, Virtual Assistant, Work From Home

Education: High School Diploma

Your Fast Track to a Professional Remote Career As a Virtual Assistant, you will be the voice of a major, well-known brand, providing top-tier support to their customers. This is a structured, professional role where you will learn invaluable skills. Your responsibilities will include:

Handling inbound customer service inquiries via phone, chat, and email with a friendly and professional demeanour.

Assisting customers with a variety of needs, including account support, billing questions, and general inquiries.

Use your problem-solving skills to find effective solutions for customers promptly.

Navigating our client’s digital systems to accurately document and manage customer information.

All You Need to Get Started (No Experience!) We are looking for individuals with a great attitude and a reliable work ethic. We will teach you the rest. The simple requirements are:

A high school diploma or GED.

Strong communication skills and a passion for helping people.

The ability to work a set, full-time schedule in a remote environment.

A quiet, secure, and distraction-free home office space with a reliable, hardwired internet connection.

Your Immediate Rewards: Great Pay & Benefits. We offer a competitive package to support our remote team from day one:

A great starting wage between $16.00 and $19.00 per hour.

A comprehensive benefits package, including medical, dental, and vision insurance, plus a 401(k) plan.

Paid time off (PTO) and paid holidays.

A supportive, team-oriented virtual culture with clear paths for career advancement.

About Transcom

Transcom is a global specialist in customer experience (CX), providing care, sales, technical support, and content moderation services through our extensive network of contact centres and work-from-home agents. For over 25 years, we have been a trusted partner to the world’s most ambitious brands. We are a company of passionate problem-solvers who believe in creating smarter, simpler, and more positive customer experiences.

Equal Opportunity Employer

Transcom is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected status.

DISCLAIMER

Welcome to SumilaBec.com. We provide job seekers with information gathered from various publicly available job posting websites. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.

SumilaBec.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms. If you have any concerns or need to report a scam, please contact us at techturna@gmail.com.

Responsibilities:

Providing customer and administrative support for major brands via phone, email, and chat.

Documenting customer interactions and resolutions.

Completing a comprehensive paid training program.

Working independently in a fast-paced remote setting.

Requirements:

Customer Service

Communication

Computer Literacy

Time Management

Problem Solving

Qualifications:

Strong communication and interpersonal skills.

Ability to work in a structured, scheduled remote environment.

Must have a dedicated home office and meet technical internet requirements.

Must be at least 18 years old.

Benefits:

Medical/Dental/Vision Insurance

401(k) Plan

Paid Time Off

Paid Virtual Training

Career Advancement

Method Of Application

Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.

APPLY HERE

Deadline: Not Disclosed

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