Executive and Team Assistant

London, England

London Permanent – Full Time

On Site

About us

The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.

Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.

The role

The EA/ Team Assistant provides comprehensive business support to the UK CUO and Group Head of D&F, and the D&F Underwriting team, and may from time to time support other executives. The EA/ Team Assistant plays a crucial role in ensuring exceptional client service, delivering high-quality executive support services, and demonstrating excellent self-management and collaboration skills.

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Responsibilities:

• Act as the first point of contact for people wanting to reach the UK CUO and Group Head of D&F, and the D&F Underwriting team.
• Be consistently available, proactive, and responsive, prioritising the needs of the UK CUO, the Group Head of D&F, and the D&F Underwriting team.
• Efficiently handle scheduling, gatekeeping, and time management for the team.
• Arrange travel itineraries, bookings, meetings, and transfers for the team, ensuring seamless travel arrangements and a comfortable experience for team members.
• Establish and maintain positive relationships with key stakeholders within the company.
• Collaborate with other EAs on meetings, projects, and deadlines.
• Anticipate and plan for various deadlines and follow-ups within the Underwriting Team and CEO Office.
• Manage all incoming and outgoing communications, including calls, emails, reports, and letters.
• Proactively manage and organise the inbox, prioritising tasks and demands.
• Process all expenses for relevant team members accurately and in a timely manner.
• Demonstrate exceptional organisational skills and attention to detail in managing deadlines.
• Identify opportunities to enhance office processes and systems to optimise company operations.
• Contribute to the development and implementation of efficient administrative procedures.
• Assist in the creation and maintenance of office manuals and guidelines.
• Assist with daily ad-hoc office management issues as they arise.
• Support onboarding processes for new team members and facilitate smooth offboarding for departing employees.
• Provide coverage for other EAs during their holidays or sick days.
• Be available for on-call duties during peak periods or urgent situations.
• Coordinate team events, ensuring adherence to budgetary constraints and established processes.

Qualifications/Requirements:

• Experience in a similar role or corporate environment.
• Strong Outlook skills.
• Experience working with MS Office (Word, Excel, Powerpoint)
• Discreet and trustworthy when handling confidential information.
• Excellent oral and written communication skills.
• Proactive and able to take initiative to anticipate needs and solve problems.
• Demonstrates tact and diplomacy in handling sensitive situations.
• Understanding of operational systems and processes to facilitate efficient workflow.

Other

The Fidelis Partnership Ethos

At The Fidelis Partnership, we aim to be different while making a difference.

• We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence.
• Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space.
• We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader.
• We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals.
• We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.

Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.

Diversity, Equity & Inclusion

Diversity & Inclusion in the workplace

• Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community
• We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
• This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
• We aim to maintain a focus on equal opportunities across all stages of hiring process
• We measure and minimise the pay gap where possible.

Method Of Application

Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.

APPLY HERE

Deadline: Not Disclosed

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